At E-Kitchen House, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By accessing or using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information to provide you with a better experience and improve our services. This may include:

• Personal Information: When you contact us, schedule a consultation, or sign up for our services, we may collect personal details such as your name, phone number, email address, and physical address.
• Non-Personal Information: We may collect information about how you use our website, including your IP address, browser type, device information, and browsing patterns. This data helps us analyze and improve the performance of our website.
• Payment Information: When you make a payment for our services, we may collect information related to the payment method, such as credit card details or bank account information. We use secure payment processors to handle this data.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To Provide Services: We use your information to communicate with you, schedule consultations, and deliver the design and renovation services you’ve requested.
• To Improve Our Website and Services: Non-personal information is used to analyze website traffic, improve functionality, and enhance user experience.
• To Process Payments: Payment information is used to complete transactions for services requested and to manage billing.
• To Communicate with You: We may send you updates, promotions, and other relevant information related to our services. You can opt out of marketing communications at any time.

3. How We Protect Your Information

We take the security of your personal data seriously and implement industry-standard practices to protect your information:

• Data Encryption: We use secure protocols (SSL/TLS) to encrypt your personal and payment data during transmission.
• Secure Servers: All collected data is stored on secure servers with restricted access.
• Third-Party Providers: We use trusted third-party services for payment processing and hosting. These services are committed to keeping your data secure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:

• Service Providers: We may share your information with trusted service providers who help us deliver our services (e.g., payment processors, email services). These providers are bound by confidentiality agreements and only use your data to perform specific tasks on our behalf.
• Legal Compliance: We may disclose your information if required by law or to comply with a legal process (e.g., court orders, regulatory requirements).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner. We will notify you in advance if this happens.

5. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences and improve our site’s performance.

You can control cookie settings in your browser, but please note that disabling cookies may affect your user experience on our site.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Update or Correct: Request that we correct or update your personal information.
• Delete: Request the deletion of your personal information (subject to applicable laws).
• Opt-Out: Opt out of receiving promotional emails or other communications from us at any time.

To exercise these rights, please contact us at info 087893 62265.

7. Third-Party Websites

Our website may contain links to third-party websites. Please note that this Privacy Policy only applies to information collected by E-Kitchen House. We are not responsible for the privacy practices of other websites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please review this page periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us:

E-Kitchen House
Phone: 087893 62265
Address: 761, near G E L Church School, New Sitaram Dera, Golmuri, Jamshedpur, Jharkhand 831009